Janet Mackay

Tracey Diddams

Senior Consultant | Alice Springs, Australia

Tracey is a specialist in protected areas, and remote and regional tourism development. She is passionate about helping destinations, communities and First Nations businesses to realise their tourism potential.

With over 25 years working in tourism as an operator and public sector executive, as a consultant Tracey uses her experience and knowledge in both sectors to help clients articulate their visions and navigate their tourism journeys. She is particularly experienced in helping First Nations and remote communities and businesses to gain real social benefits from tourism in their regions.

As an Independent Auditor with Ecotourism Australia and a Certified Global Sustainable Tourism Council practitioner, Tracey adopts appropriate and sustainable approaches across all projects.

Strengths

  • Regional tourism planning, strategic tourism development, master planning, visitor experience development and joint management plans for protected areas
  • Walking together on the tourism journey from business, marketing and operational planning, tourism training and mentoring, grant funding and investment opportunities with a focus on First Nations businesses
  • Visitor interpretation and storytelling workshops to develop interpretation strategies and plans, sign content, tour guide training materials and concepts for other interpretive mediums
  • Consultation services and facilitation for the tourism industry, First Nations businesses, government, land councils and protected areas.

Project Highlights

INDIGENOUS TOURISM

  • Northern Territory Aboriginal Cultural Tourism Framework
  • Ayal Aboriginal Tours Kakadu Business, Marketing and Operations Plans, new experience concept plan and feasibility study, NT
  • Larrakia Cultural Centre Tourism Product Development and Activation Plan, NT
  • Preparation and delivery of 13 Tourism Business and Marketing Plans for First Nations businesses in South Coast NSW
  • Kimberley Cultural Tourism Guidelines

STRATEGIC DESTINATION PLANNING

  • Dambimangari Country Visitor and Tourism Plan, WA
  • Pental Island Cultural Tourism Master Plan, VIC
  • Newcastle Waters Historic Township Master Plan, NT

VISITOR INTERPRETATION

  • Larapinta Trail History Interpretation Content Plan
  • Kakadu National Park Visitor Interpretation Strategy
  • Dhilba Guuranda/Innes National Park Visitor Interpretation Plan
  • Gunlom site interpretation plan, Kakadu National Park
  • Samao National Interpretation Plan
  • Judbarra/Gregory National Park Interpretation Plan

TRAILS DEVELOPMENT

  • Walking Trail Opportunities in the East MacDonnell Ranges Feasibility Study, NT
  • Kimberley Wilderness Walk Feasibility Study
  • Western Australia Hiking and Horse Riding Trail Management Guidelines