Janet Mackay

Janet Mackay

Director | Australia & New Zealand

Janet’s unique career has taken her from Christmas Island to China and everywhere in between. An accomplished tourism professional with more than 25 years’ practical experience, she has substantial knowledge in all aspects of sustainable tourism planning and product development. Janet is well-known as a leader in regional destination, visitor experience and ecotourism tourism planning, as well as Indigenous tourism, infrastructure and experience feasibility assessment. Janet has worked with multiple governments, agencies, stakeholders and the tourism sector to develop plans and products for a wide range of attractions, infrastructure, services and interpretation.


  • Strong consultation, leadership and mentoring skills
  • Program and project management
  • Strategic planning for regional destinations and nature and cultural based tourism
  • Designing and delivering inclusive approaches to complex stakeholder and community engagement
  • Tourism and recreation planning and management
  • Business planning for tourism experiences, infrastructure and destinations
  • Extensive experience in management planning for parks, protected areas, reserves and communities
  • Ability to assist Indigenous communities to realise their cultural, social and economic aspirations through sustainable tourism

Project Highlights

  • Gippsland Destination Management Plan
  • Concept Plan for Adventure Cycling in Tjoritja / West MacDonnell National Park – Red Centre Adventure Ride
  • Hamilton & Waikato Tourism Opportunities Plan
  • Queenstown Trails Strategy
  • Galeena Beek Cultural Centre Feasibility Study and Business Plan
  • Barkly Region Visitor Experience Master Plan

Hear More From Janet