Janet Mackay

Tracey Diddams

Consultant | Alice Springs, Australia

Tracey is a specialist in protected areas, and remote and regional tourism development. She is passionate about helping destinations, communities and Indigenous businesses to realise their tourism potential.

With over 20 years working in tourism as both an operator and public sector employee, Tracey uses her experience and knowledge in both sectors to help clients articulate their visions and navigate their tourism journeys. She is particularly experienced in helping Indigenous and remote communities and businesses to gain real social benefits from tourism in their regions.

As an Independent Auditor with Ecotourism Australia and a Certified Global Sustainable Tourism Council practitioner, Tracey adopts appropriate and sustainable approaches across all projects.


  • Regional tourism planning, strategic tourism development, master planning, visitor experience development and joint management plans for protected areas

  • Business planning, tourism training and mentoring with a focus on Indigenous businesses
  • Consultation services for tourism, Indigenous businesses, government, land councils and protected areas.

Project Highlights

  • Cook Shire Council / Gamaay Aboriginal Corporation – Gamaay Dreaming Track Action Plan, Business and Operations Plan and tourism training, QLD 2022

  • Yamatji Nation Tourism Strategy, Yamatji Southern Regional Corporation WA 2022
  • Newcastle Waters Historic Township Tourism Master Plan, Tourism NT 2022
  • WA Hiking and Horse Trail Management Guidelines, WA Government 2022
  • Pastoral and agritourism product research and case study development, Tourism NT 2022
  • Judbarra / Gregory Jointly Managed National Park Visitor Centre Interpretation and Concept Plan and implementation project, NT Parks and Wildlife Commission 2020
  • Global Best Practice approaches to visitor centres with a focus on World Heritage and Visitor Interpretation, Parks Australia 2020
  • Samoa Tourism Growth Partnership, NZ Aid/TRC Tourism – preparation of a national Interpretation Strategy and visitor sign design, 2020.